Conditions of Sale

These Conditions of Sale govern the sale of products by Margraf Publishers GmbH to you. Please read these conditions carefully before placing an order with Margraf Publishers GmbH. By placing an order with Margraf Publishers GmbH, you signify your agreement to be bound by these conditio

1 OUR CONTRACT

Your order is an offer to Margraf Publishers GmbH to buy the product(s) in your order. When you place an order to purchase a product from Margraf Publishers GmbH, we will send you an e-mail confirming receipt of your order. The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you. You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

2 RETURNS

Customers in the European Union are entitled to a statutory withdrawal right of seven business days.

3 PRICING AND AVAILABILITY

All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

4 CUSTOMS

When ordering products from Margraf Publishers GmbH for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Margraf Publishers GmbH, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

5 OUR LIABILITY

Margraf Publishers GmbH will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, we will not charge you for the products until they are dispatched and you may cancel your order at any time prior to dispatch.

6 APPLICABLE LAW

These conditions are governed by and construed in accordance with the laws of Germany, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of Germany, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Sale in Germany or in the EU country in which you live.

7 AMENDMENTS TO THE CONDITIONS OF SALE

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

8 WAIVER

If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

9 OUR CONTACT DETAILS

Margraf Publishers GmbH
Scientific books & eMedia | Wissenschaftliche Bücher und Medien
Kanalstr. 21, D-97990 WEIKERSHEIM, Germany
[incorporating Backhuys Publishers bv. Leiden, The Netherlands]
T ++49 (0) 7934 - 3071
F ++49 (0) 7934 - 8156
E: inbox(at)margraf-publishers(dot)com 
I: http://margraf-publishers.eu

CEO | Geschäftsführer: Dirk Hangstein
UID/VAT-Id: DE813577603
Registered at court | Amtsgericht Ulm HRB 680813