Getting Started

This website will help you to decide whether the «Water Impact Guidebook» can be helpful for you and your work.

Do you think that capacity development can help you and your organization do a better job? Then you will certainly find ideas that will be useful. You will also find ways to learn more.

If you are curious about how your water sector operates, you may want to read the chapters in the Enabling Environment module.  There you will find chapters on governance, water integrity, water sector framework, sector management and regulation.

Maybe your organization struggles every day and there is a lack of cooperation and management efficiency.  Maybe things are always difficult and people are just not getting the work done that you need them to do.  If this is the case, you may find good ideas in the Organization Development module.  These ideas can help you build a performance-driven organization where people are held accountable.

Perhaps you work with good, decent people but they do not know how to behave and work effectively. They try hard, but they do not succeed.  The Human Behavior module offers ideas for good behavior – from Doing a Good Job to Team Building to Meeting Participation and Leadership.  These chapters may help you and your team work together better.

Perhaps you are curious about how things are done elsewhere or about commonly accepted good practices.  You may wonder what it takes to have a good Human Resources Department or how to control Non-Revenue Water.  The Good Practices module offers chapters covering a number of management and technical topics. 

Or, perhaps you are interested in all of these areas.  You are welcome!


A digest is available as PDF, showing full chapters of the Water-Impact Guidebook to give a better impression of the bo

The digest contains these chapters:

  • Introduction Module A
  • Governance
  • Water Integrity
  • Introduction Module B
  • Leadership & Commitment
  • Job Design
  • Introduction Module C
  • Time Management
  • Doing a Good Job
  • Introduction Module D
  • Serving the Poor
  • Non-Revenue Water Management

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