You may have a new organization structure and new management systems but they will only work with positive human behaviour.  

Human behaviour can be defined as the collection of behaviours by people that are influenced by culture, attitudes, emotions, values, ethics, authority, persuasion, and coercion. 

Human behaviour may also be governed by tribal ethics, religion, emotion, unwritten principles or behaviours that are governed by laws, regulations and work procedures. 

We must understand the different aspects of human behaviour in order to be good managers. This helps us create situations that people will respond to in the desired way. 

Human behaviour can be positive or negative; it may lead to correct decisions and good results or it can lead to bad decisions and negative results.  

Behaviour may change over time, as people accumulate experience, as their organizations grow in size, as their tasks become more complex, and as they gain knowledge and use new technologies like the internet and social media (Facebook, Twitter and blogs). 

The behaviour of one person will likely influence the behaviour of others. If one person is positive and productive, this will influence others to do the same – especially if he is rewarded. And we all know those people who walk into a room and light it up! One person in a bad mood will have the opposite effect.

A challenge for managers is to channel human behaviour in positive directions that support the aims of the organization.